Questions and Answers

If you sign up for the subscription, we are happy to say that delivery is FREE! However, if you choose to purchase the "one-off" box, there will be a delivery charge of £2.99.

We post our boxes twice a month – once on the 14^th and on the 28^th of each month – you can expect to receive your box within 5 working days after it has been posted.

If you sign up towards the end of our official quarter, your first two boxes may come in a shorter period of time (e.g. If you sign up on April 13th, you will renew again on May 1st as this is the next billing date - after that you will receive your future boxes every 3 months (August, November...))

No, we pride ourselves in transparency - all our costs are clearly stated in the subscription descriptions.

If you need to pause your subscription for any reason, email support@akabeauty.com and we will see what we can do.

You will be billed on the 1^st of each quarter and receive the next box on 14^th of that month.Please see breakdown below:

• 1st May – Spring Edition
• 1st August – Summer Edition
• 1st November – Festive Edition